Privacy Policy

Last Updated: December 15, 2025

Big Red Books Limited respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Data Controller

Big Red Books Limited
90 Nenthead End, Darlington DL2 2ZF, United Kingdom
Email: [email protected]

2. Information We Collect

We collect: name, email, phone, address, payment information, browsing data, and communication records.

3. How We Use Your Data

We process data to: fulfill orders, provide customer service, send communications, improve services, comply with legal obligations.

4. Legal Basis (UK GDPR)

We process data based on: contract performance, legal obligations, legitimate interests, and consent where required.

5. Data Sharing

We share data with: payment processors, delivery services, technology providers, and legal authorities when required.

6. Data Security

We implement appropriate technical and organizational measures to protect your data.

7. Your Rights

You have rights to: access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent.

8. Data Retention

We retain data for as long as necessary for the purposes outlined or as required by law.

9. Cookies

We use cookies. See our Cookie Policy for details.

10. Contact

For privacy inquiries: [email protected] or +44 070 0555 1932